Customers and support

Support tickets

Tickets with replies, priorities and assignment, so a request does not get lost.

What it covers

  • Customers raise and follow their own tickets
  • Internal notes stay hidden from the customer
  • Priority and assignment for whoever is on the desk

Put your subscribers on it this week

Start with the network you already have. Add a router, publish what you sell, and let the payments and reconnections look after themselves.